We apologize for any difficulties you might be having logging on.
For New Members Only
To be able to log in you must first verify your email.
This arrives 3 to 15 minutes after registering to the email you used
when joining The Learning Patio
(Check your spam folder if you do not see this verification email)
Can't find the verification email? We can verify it for you manually, if you write
to us at bilingualplanet@gmx.com (because this is done manually it might take an hour or two
before we get to your email and update the verification)
To be able to log in you must first verify your email.
This arrives 3 to 15 minutes after registering to the email you used
when joining The Learning Patio
(Check your spam folder if you do not see this verification email)
Can't find the verification email? We can verify it for you manually, if you write
to us at bilingualplanet@gmx.com (because this is done manually it might take an hour or two
before we get to your email and update the verification)
If you are not able to access the log on button try the following:
1. Make Sure you are using a correct password and username, remember it is case sensitive.
2. Make sure your account is active (maybe a payment failure)
3. Make sure you are not using an outdated browser such as IE 8, you
need to update your browser. Google Chrome is highly recommended.
Still having problems??
If this does not fix the problem, email us at bilingualplanet@gmx.com , we have
an identical site for subscribers who are having technical issues with our subscription software.
1. Make Sure you are using a correct password and username, remember it is case sensitive.
2. Make sure your account is active (maybe a payment failure)
3. Make sure you are not using an outdated browser such as IE 8, you
need to update your browser. Google Chrome is highly recommended.
Still having problems??
If this does not fix the problem, email us at bilingualplanet@gmx.com , we have
an identical site for subscribers who are having technical issues with our subscription software.
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For Lost Password help:
On the log on button on the Home Page there is a link for sending your forgotten password to your email! If you forgot the email you used when registering: Send us your full name and whether you are on a school subscription or individual subscription to: bilingualplanet@gmx.com and we will look up the information. (please include an email where we can contact you). Because this is done manually it might take a few hours to reply. Also, make sure to check your spam folder for our response as some school districts have very strict email filters. |
